Disney Quality Service Training

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For the second year in a row, my company sent me to Disney World for leadership training.

For the second year in a row, my company sent me to Disney World for leadership training.

This year I stayed at the Boardwalk Villas.

This year I stayed at the Boardwalk Villas.

Its a great area right next to Epcot.

Its a great area right next to Epcot.

I arrived before my room was ready, so I grabbed a simple breakfast.

I arrived before my room was ready, so I grabbed a simple breakfast.

Molly let me borrow her really cool suitcase that has a removable battery.

Molly let me borrow her really cool suitcase that has a removable battery.

Lunch time came, and I ran over to ESPN for some tofu.

Lunch time came, and I ran over to ESPN for some tofu.

The time had come for my training to start. This year's topic, Disney's Approach to Quality Service.

The time had come for my training to start. This year’s topic, Disney’s Approach to Quality Service.

We were immediately put on a bus and taken offsite.

We were immediately put on a bus and taken offsite.

We were brought in from the backstag area, where no photos were allowed.

We were brought in from the backstag area, where no photos were allowed.

Inside of Epcot, we were given instructions on what to do...

Inside of Epcot, we were given instructions on what to do…

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